Strut Policies

At Strut, we are dedicated to ensuring your satisfaction with every purchase. Please review our policies below:

- Refunds: We understand that exceptional circumstances may arise, and we are happy to accept refund requests. If you would like to request a refund, please contact our customer service team to discuss your specific situation. We are committed to working with you to ensure your satisfaction.

- Exchanges: If you wish to request an exchange, please contact our customer service team. We will do our best to accommodate your needs and provide a suitable solution.

Pre-Order Information

- Delivery Timeframe: Our shoes are available for pre-order and may take up to 15 business days to arrive. We appreciate your patience as we work diligently to bring you high-quality products.

- Tracking Details: Once your order is en route, tracking details will be promptly sent to the email address associated with your purchase. This will allow you to monitor the progress of your shipment and anticipate its arrival.

If you have any questions or require further assistance, please don't hesitate to reach out to our customer service team. We are dedicated to providing exceptional service and ensuring that you have a positive shopping experience with us.

Thank you for choosing Strut. We appreciate your support!